hsol akhil

Hi my name is Akhil, I am from the technical team if you are facing any issue to Arlo Support you can visit our website. Here you find solutions to your problems.  If you're as curious as I am about technical solutions, I welcome you to read my most recent blog post.

If you’re experiencing issues with your Arlo camera, such as it not recording or being offline, you’re not alone. These problems can be frustrating, especially when you rely on your camera for security. Let’s explore some common reasons behind these issues and how to resolve them.

One frequent concern is when an Arlo camera is not recording. This can occur for several reasons. First, check if the camera is properly connected to your Wi-Fi network. A weak or unstable internet connection can prevent your camera from functioning effectively. To troubleshoot this, ensure your router is working correctly and that the camera is within range. If necessary, reboot your router and reconnect the camera.

Another potential reason for recording issues is related to battery life. If your Arlo camera is battery-operated, low battery levels can affect its ability to record. Check the battery status in the Arlo app and replace or recharge the batteries if needed. Additionally, ensure that your camera’s recording settings are correctly configured. In the app, navigate to the camera settings and confirm that the recording schedule is enabled, and the motion detection settings are appropriately adjusted.

If your camera is still not recording after checking these settings, it may be necessary to reset the device. Locate the reset button on the camera, press and hold it until the LED light blinks amber, then release it. After resetting, set up your camera again using the Arlo app.

Another common issue is when an Arlo camera is offline. This can happen for a variety of reasons, including Wi-Fi disruptions, power outages, or device malfunctions. To address this issue, first ensure that your camera is receiving power. If it’s plugged in, check for any loose connections. For battery-operated models, make sure the batteries are charged.

Next, confirm that your Wi-Fi network is functioning correctly. You can do this by testing other devices connected to the same network. If your Wi-Fi is down, try rebooting your router. Once your network is back online, check the camera’s status in the Arlo app. If it remains offline, try removing the camera from the app and re-adding it.

In some cases, firmware updates can cause connectivity issues. Ensure your Arlo app and the camera's firmware are up-to-date, as updates often include bug fixes that can resolve connectivity problems.

In summary, if your Arlo camera is not recording or appears offline, troubleshooting the connectivity, battery status, and settings are essential steps. By taking these actions, you can restore your camera's functionality and ensure you’re receiving the security coverage you expect. Regular maintenance and updates will also help keep your Arlo system running smoothly.