Independent Communications Authority of South Africa (ICASA)
Bio
The Independent Communications Authority of South Africa (ICASA) is responsible for regulating the telecommunications, broadcasting and postal industries in the public interest and to ensure affordable services of a high quality for all South Africans. ICASA also issues licenses to telecommunications and broadcasting service providers', enforces compliance with rules and regulations, protects consumers from unfair business practices and poor quality services, hears and decides on disputes and complaints brought against licensees and controls and manages the effective use of radio frequency spectrum.
ICASA was established in July 2000, as a merger of the telecommunications regulator, the South African Telecommunications Regulatory Authority (SATRA) and the Independent Broadcasting Authority (IBA). The ICASA Amendment Act 2005 also provided for the incorporation of the Postal Regulator into ICASA. ICASA is a Chapter 9 institution (an institution which supports democracy) and is a portfolio organisation of the Department of Communications (DoC).
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